8 Ways to Delight Tax Season Clients | CPA Trendline
TUESDAY | FEBRUARY 6 BUSY SEASON MANAGEMENT Do you make them feel important? By Ed Mendlowitz Tax Season Opportunity Guide Clients are our customers. They pay our salary and enable us to make good livings. Do what you can to accommodate them and make them feel important – as important as they believe they are. Also be user-friendly – do not make it difficult to work with you. Clients don’t know how smart we are. They think we are great, but they measure us by the small things – the good and bad. Have your phones answered whenever someone is in the office. Do extras for them where possible. Call…